# Settings

In the settings tab of your Cosmo Desk you configure how the messages will be sent to the user when there is [Human Control](https://help-en.cosmobots.io/bot-builder/conversation-flow/human-control).[<br>](https://help.cosmobots.io/help/cosmo-desk/live-chat)

![](https://blobscdn.gitbook.com/v0/b/gitbook-28427.appspot.com/o/assets%2F-LSnqDgLbXBccdKMOdEJ%2F-LTwXP1Yka2vfskMZvIO%2F-LTwXiD7lJH9m89-nV5X%2Fimage.png?alt=media\&token=3daeb5d0-7826-41b7-a90e-6524d349b711)