> For the complete documentation index, see [llms.txt](https://help-en.cosmobots.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help-en.cosmobots.io/cosmo-desk/settings.md).

# Settings

In the settings tab of your Cosmo Desk you configure how the messages will be sent to the user when there is [Human Control](/bot-builder/conversation-flow/human-control.md).[<br>](https://help.cosmobots.io/help/cosmo-desk/live-chat)

![](https://blobscdn.gitbook.com/v0/b/gitbook-28427.appspot.com/o/assets%2F-LSnqDgLbXBccdKMOdEJ%2F-LTwXP1Yka2vfskMZvIO%2F-LTwXiD7lJH9m89-nV5X%2Fimage.png?alt=media\&token=3daeb5d0-7826-41b7-a90e-6524d349b711)