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  1. BOT BUILDER
  2. Conversation Flow

Existing Step

PreviousFilterNextRest API

Last updated 6 years ago

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Existing Step is responsible for redirecting the conversation to an existing step and / or flow.

Whenever a flow is over, create a "Get by Hand" flow that shows the initial options for the user. Use the existing Step to always send the user to that flow.

So the action of this step is quite simple. If the flow arrives at this step, the conversation is directed to another existing step.

The primary goal of using this step is to reuse steps that have already been created and consequently not to redo steps.