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  • Introduction
  • Register
  • Definitions
  • BOT BUILDER
    • Create Bot
      • Version Control
      • Creating my first Bot
    • Conversation Flow
      • Message
      • Filter
      • Existing Step
      • Rest API
      • Javascript
      • Email
      • Human Control
      • Webview
      • Forward to another bot
      • Test Bot
      • Time Action
    • NLP
      • Entity
      • Intent
    • Channels
      • Google Assistant
      • Facebook
      • Workplace
      • Chat Widget
    • Data
      • Objects
      • Fields
    • Integrations
      • API
      • Analytics
      • RD Station
    • Dashboard
    • Explorer
      • Codes
      • Changes
  • COSMO DESK
    • Live Chat
    • Settings
  • API
    • V1 - Records
    • V1 - Index
    • V1 - Send Message
    • V1 - Broadcast Messages
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  1. COSMO DESK

Live Chat

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Last updated 6 years ago

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In the Live Chat section you can monitor all user interactions with the bot, as well as being able to take the conversation using the plugin.

You can still filter the messages to have a greater control than you want to analyze.

Human Control