Create Bot

When entering the platform the 1st step is to create your bot. Here you have 2 options:

Bot

When creating the bot you will only have a few basic pre-defined settings. So it's a free bot for you to set it up any way you prefer.

You will also have the option to set the Conversation Context. Refers to the maximum wait time, since the last interaction between bot and user, so that the conversation context is restarted.

To create, simply enter the My Bots section located on the top bar, and then click on the New Bot button.

Bot Template

You also have the option to create a bot already customized, that is, with predefined configurations depending on the use case of the bot.

As an example, you can choose the Restaurant bot and already start working with the bot that already has basic customer service for a restaurant. Just like the Simple Bot, the custom bot is also free for you to configure it the way you prefer. Including the Conversation Context definition (explained above).

The main advantage of this type of bot is that you can better understand how to configure it already having some settings created as an example.

To create it, simply enter the Bots templates section located on the top bar, and then select the bot template you want.